In this episode of PropTech Pulse, founder of Hey Tom Joel Cacciotti joins host Thom Richards to discuss how with the growth of the short term letting sector and a simple request from his friend Tom he was able to launch a successful intermediary business.

Joel will discuss where Hey Tom fits in the current market, who their clientele is and the various levels of involvements that those clients have in the letting of their properties.  He will also unpack their fee structure and reveal why they are making the conscious decision to grow slowly as a business.

Joel will reveal how they are implementing third party technologies so as to focus on their customer service, how he envisions Hey Tom will change going forward and also share his thoughts on developments likely to occur within the short-term rental sector.

For more information about Hey Tom and the services that they are offering, head to

If you have any questions about what you heard today, any topics of interest you have in mind, or if you’d like to lend your voice to the show, email [email protected]